FAQ Page

Alpha Netting & Turf is here to answer any questions you may have.

Q: How am I going to be saving money by choosing Alpha Turf for my synthetic - artificial turf needs?

A: Alpha Turf Synthetic Turf System is an investment that supports considerable maintenance and irrigation savings over an extended period of time. With a product life span of over 20 years, Alpha Artificial Turf System adds a significant value to your pocket and your environment. You’ll find that our synthetic surfaces pay for themselves sooner than you think. Plus they are all recyclable.

Q: If I purchase synthetic turf from Alpha Turf, how do I receive my order?

A: We have a cut and ship network as flexible as our customers would like. After your funds have cleared from your selected method of payment, you can count on your product arriving 10-14 business days later. Our freight broker will deliver your order to the shipping address provided. Do to some custom work that may need to be done to certain types of orders, shipping time can vary. We will provide you with your own personal shipping information. Ask about our free shipping specials!

Q: I have several dogs that do their business outside; will they damage or destroy the turf?

A: No, the burned or destroyed area you are accustomed to seeing with natural sod will not be the case with synthetic turf. Our Alpha Pet-GUARD series turf will stand up to the toughest pets. You will not have to worry about odors or mildew buildup from your pets’ daily routine.
You can simply rinse off your area in question and enjoy a long lasting, plush, green synthetic lawn.

Q: There seem to be so many artificial turf companies, why should I buy turf from Alpha Turf?

A: As one of the only internet based, manufacturer direct, wholesale artificial turf suppliers, we can save you valuable time and money using our expertise to create the best products at the greatest value direct from their sources. With numerous turf brands and product specifications on the market the turf experts at Alpha Turf take all of the guesswork and hassle and assist you with finding the best product for your application.

Q: Can I install an Alpha Turf Synthetic Turf System myself?

A: Yes, with every synthetic turf order we provide thorough step-by-step installation instructions and free access to our installation support line. That’s right, free tech support with every order. The installation of synthetic grass is not only very simple, but will also add beauty, value and curb appeal to your home or business.

Q: Will my Alpha Turf Synthetic Turf System stand up to the elements?

A: Yes, Alpha Turf offers turf systems with the highest endurance and quality specifications available. Our UV resistant Thiolene-Polyethylene fiber system is clearly the preferred material over Polypropylene and Nylon offered by many of our competitors. We have contracted extensive independent laboratory testing, and are pleased to offer an 8-10 year manufacturer’s warranty on our ultraviolet (UV) radiation resilient Thiolene-Polyethylene fibers. This revolutionary material offers enhanced strength, pliability and UV resistance, for a more natural and more durable finished product. Together with our super duty urethane backing, our suite of synthetic turf products will stand up to the elements and take a beating under the most demanding applications.

Q: Should I use an all rubber infill, silica sand infill or a combination?

A: At Alpha Turf we leave that decision up to you. Most of the turf styles we offer do not need a crushed rubber or sand infill. They arrive to your door 100% ready to go. We do offer several styles of turf that are used with the crushed rubber and sand infill if desired. Note: Because all turf sales are custom made and cut to your specifications, no returns are taken unless authorized by Alpha Turf.